If you are a current student or a student who will apply for graduation or withdrawal, you may log onto the Access Control Cancellation and Replacement/Renewal Application System to report the loss. After the EasyCard Corporation has confirmed your loss, a NT$20 transaction fee will be deducted from the refund and the remaining amount will be wired to the account that you designated with the university in 14–20 days, or you will receive an EasyCard Handling Notice through registered mail (the postage will be deducted from the refund). Present the notice with personal ID cards to the personnel at the Information Counter of any Metro Station to obtain the refund.
In addition, after EasyCard Corporation receives the refund application form sent by the university, the EasyCard holder will have to take the risk for the remaining deposit in the card for 6 hours.
EasyCard Corporation 24 hour customer service line: 412-8880 ext. 7 (Dial 02 if you are calling with a mobile phone or from Kinmen or Matsu.)
※For further information, please contact the Registration Section at extension: 63279