I lost my student ID. What should I do?

  1. Log onto iNCCU

Administration System Web → Student Information System → Information service for "Access Control Cancellation and Replacement/Renewal Application System" to apply to replace or renew an ID card. After the application is confirmed, print it out and submit it to the Registration Section for processing.


  1. Go to the university library to stop the book check-out function of the old ID card (Library seal is required).
    3.Go to the Registration Section to submit the application form and pay an NT$155 fee (NT$100 for exchange students).

    4. Applying for a new student card generally takes 2 business days. Please take your identity documents to the appointed department counter in Registration Section (Note that for exchange students, please allow 14 business days to process)

If you need to borrow books during this period, you can apply for a temporary student ID with one two-inch photo.


※For further information, please dial ext. 63279.

Why can't I use my new student ID card to reserve a seat at the library?

Because the database of the Access Control System requires 1 to 2 days for file conversion. If the student ID card is still not functioning as expected after 2 days, please contact the Registration Section, and we will contact Computer Center for assistance.

※For further information, please contact the Registration Section at extension: 63279  

If I lose my Easy Student ID Card, can I get a refund for the value stored in it?

If you are a current student or a student who will apply for graduation or withdrawal, you may log onto the Access Control Cancellation and Replacement/Renewal Application System to report the loss. After the EasyCard Corporation has confirmed your loss, a NT$20 transaction fee will be deducted from the refund and the remaining amount will be wired to the account that you designated with the university in 14–20 days, or you will receive an EasyCard Handling Notice through registered mail (the postage will be deducted from the refund). Present the notice with personal ID cards to the personnel at the Information Counter of any Metro Station to obtain the refund.

In addition, after EasyCard Corporation receives the refund application form sent by the university, the EasyCard holder will have to take the risk for the remaining deposit in the card for 6 hours.

EasyCard Corporation 24 hour customer service line: 412-8880 ext. 7 (Dial 02 if you are calling with a mobile phone or from Kinmen or Matsu.)

※For further information, please contact the Registration Section at extension: 63279

After graduation, does my Easy Student ID Card maintain its EasyCard functions?

Yes, but it becomes an anonymous EasyCard, which does not have a student discount fare. Moreover, if you lose your EasyCard, you may no longer apply for a loss through the university; therefore, please take good care of your own EasyCard.

※For further information, please contact the Registration Section at extension: 63279

How do I use the EasyCard function on Easy Student ID Cards?

The default value set on the Easy Student ID Cards is NT$0. You can go to any EasyCard Corporation contracted store and to add value to it, and then the EasyCard functions may be used.

※For further information, please contact the Registration Section at extension: 63279  

I am still a current student, but I discovered that I was charged full fare for the bus ticket. What should I do?

If you are a current student but have discovered that the student discount is no longer available, please take your Easy Student ID Card to the Registration Section, Office of Academic Affairs and apply for status extension.

※For further information, please contact the Registration Section at extension: 63279

I have stored value at the Computer Center, but now a new card has been issued. How can I continue to use that value?

The value at the Computer Center is stored independently of the student ID, and it is not stored on the Easy Student ID Card. Rather, it is paid with cash by the student and stored on the 5th floor of the Computer Center, so the stored value is not affected by the issuing of a new card.

※For further questions, please contact the Computer Center: extension 67599.