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【FAQs】
Q1. What are the undergraduate foreign language requirements for graduation? 
 

The University requires all students who matriculate after 2005 to pass a foreign language examination. For details please see the University's Graduation Foreign Language Requirements

※For further information, please dial ext. 63279.

 
Q2. What re the stages of course registration? 
 

I.      The course selection process is divided into three phases: preliminary selection, add/drop period, and faculty endorsement and withdrawal.

II.     The preliminary selection and add/drops are processed online at the System for Course Selection page; application forms for withdrawal requests and courses that require faculty endorsement are available online at the System for Course Selection. Students must obtain approval from the course instructor and the course organizer for class registration, and the Office of Academic Affairs for class withdrawal.

III.    If a student needs to add/drop courses within one week following the deadline for the final phase of course selection due to reasons for which the student cannot be held responsible, the student must attach supporting documents and a student course selection report and submit them to the course instructor and course organizer for approval. From there, the documentation will be sent to the department/graduate institute to which the student belongs for processing. If granted approval by the Dean of Academic Affairs, the process may continue.

Students are required to follow the deadlines announced by the university when making course selections.

For further information, please contact the Registration Section at extension 63279

※For further information, please dial ext. 63279.

 
Q3. What is the difference between retaining enrollment eligibility and retaining student status? 
 

 

      1.Maintenance of admission qualifications indicates that the student decided not to enroll in the university for the academic year in which the student was accepted, but plans to enroll in the academic year immediately following the retention period, and will be given a new student ID number according to the new academic year. Therefore, retention of newly accepted student status is based on academic years.

       

      2.Students who have already matriculated but are forced to suspend their studies because of military service or pregnancy may be petition to retain student status, and re-enroll with their original class number.

※For further information, please dial ext. 63279.

 
Q4. How do I get credit for courses I took abroad? 
 

1. After returning from studying overseas, students should fill out a Study Abroad Course Credit  Application and attach transcripts to be considered for credit.

2. Courses for which credit is awarded will appear in the elective course transcript.

3.If a course taken overseas can be used to substitute for a course in general education, physical education, minor study, or double major, it must be approved by the relevant department.

※For further information, please dial ext. 63279.

 
Q5. I lost my student ID. What should I do? 
 

1. Log onto iNCCU

Administration System Web → Student Information System → Information service for "Access Control Cancellation and Replacement/Renewal Application System" to apply to replace or renew an ID card. After the application is confirmed, print it out and submit it to the Registration Section for processing.


2. Go to the university library to stop the book check-out function of the old ID card (Library seal is required).
3. Go to the Registration Section to submit the application form and pay an NT$155 fee (NT$100 for exchange students).

4. Applying for a new student card generally takes 2 business days. Please take your identity documents to the appointed department counter in Registration Section (Note that for exchange students, please allow 14 business days to process)

If you need to borrow books during this period, you can apply for a temporary student ID with one two-inch photo.


※For further information, please dial ext. 63279.

 
Q6. How do I apply for enrollment verification? 
  After registering and paying, send a copy of your student ID (front and back) to any

registration counter registration counter to be stamped.

※For further information, please dial ext. 63279.
 
Q7. What do I do if I didn't pass my foreign language test? Can I still graduate? 
 

Students who have not passed the graduation foreign language requirements must take English and second foreign language courses (these courses count as zero credit hours, and meet two hours per week). Students who complete and pass the course are considered to have passed the graduation foreign language requirements.

※For further information, please dial ext. 63279.

 
Q8. What is dropping a course? When is the drop deadline? Are there any restrictions on dropping courses? 
 
  1. Dropping refers to abandoning a course during the semester.

  2. The deadline for dropping a course is two weeks after midterm exams.

  3. Students may drop a maximum of one course per semester.after drop, the total credit hours cannot be lower than the minimum credit hours required per semester.

  4. Credit fees must be paid before for a course before students can drop a course.

  5. Students with delayed graduation and graduate students who have dropped are not held to a minimum credit hour requirement.


※For further information, please dial ext. 63279.

 
Q9. Is there a time limit on suspension of studies? 
 

In accordance with university regulation, the time limit for students who apply for suspension of study due to special circumstances is 2 academic years, students may apply between 1 and 4 semesters at a time. Before applying, students must obtain approval from the respective department/graduate institute. If the allowed suspension period of 2 academic years has been used up, but the student is still unable to recommence his/her studies due to serious illness or other special circumstances, a special case will be made to the President of the university. If approved, an extension of either one semester or one academic year will be granted.


※For further information, please dial ext. 63279.

 
Q10. How are grade disputes handeled? 
 

I.     Grades captured by the grade system are considered official and final. Students who have doubts with regards to their grades need to first contact the Office of Academic Affairs to verify whether or not errors were made when transferring paper-based grade sheets into the system. If no error is found in data capture or if the instructor has submitted grades via the online system, students will be referred to the instructor or to the course organizer for assistance. Students may file appeals if they find that their queries have not been properly addressed.

II.    If any errors occur when the grade is recorded by the instructor or the grade is miscalculated, the student may request for a change of grade, and if the issue does not involve the student’s withdrawal from the University, the course instructor shall provide written documentation to prove that an error was committed. After consent by the relevant department/graduate institute and approval by the Dean of Academic Affairs, the Registration Section shall alter the record accordingly.

III.    If the grade alteration involves student withdrawal, the matter shall be reported to the President of the University by the Dean of Academic Affairs and brought for discussion and decision at an Administrative Affairs Meeting in addition to the above procedures.

IV.   After the grade alteration procedures are completed, applicants that have missed the semester ranking process period shall not be re-ranked, in order to protect the rights of other students.

 

※For further information, please dial ext. 63279. 
Q11. I lost my re-issued student ID card again, but I found the previous missing student ID. Can I use it? 
  Because all student IDs have been switched to Easy Student ID Cards, after student IDs are re-issued the original student IDs are processed by EasyCard Corporation. Therefore, the original student ID cannot be re-activated, and students in this situation will have to apply for a new card.

※For further information, please contact the Registration Section at extension: 63279  

Q12. May an Overseas Chinese Student Apply for Admission as an “International Students”? 
 

No. An international student is defined as student, who is neither Overseas Chinese Students and nor does he/she have R.O.C. nationality according to Article 2 of Nationality Law.

 
Q13. Is there a time limit foreign language testing? 
 

Students who fulfill Graduation Foreign Language Requirements Article VI and Article VII, regardless of test date, must register their scores online. After approval, these students will be considered to have passed the graduation foreign language requirement.

※For further information, please dial ext. 63279.

 
Q14. Is there a required number of credits I must take each semester? 
 

1. Undergraduate students are limited to 25 credits per semester. First, second, and third year students must take at least 12 credits per semester, and fourth year students at least 10. Late graduates must take at least one class per semester.

2. Under special circumstances students may request approval to take up to six credits more than the maximum or six credits less than the minimum. 

3. Credit regulations for post graduate students are determined by the relevant departments.

※For further information, please dial ext. 63279.

 
Q15. If I apply for suspension or withdrawal during a semester, can I get a tuition refund? Is there a deadline for suspension of studies? 
 
  1. After suspension of studies is complete, the office of student affaire will handle tuition refunds. For details please contact the life guidance and overseas Chinese student guidance Section of Office of Student Affairs for processing. 
  2. According to university regulations, the deadline for suspension of studies is the day before final exams begin.  

    ※For further information, please dial ext. 63279.
 
Q16. What about academic honors(top three)? 
 

The nominees for top academic honors will be submitted by the Academic Registrar to the president for approval during the first month of each semester. The first place student will be awarded five thousand NT, second place four thousand NT, and third place three thousand.Award money will be transferred into the winner's accounts and a certificate will be issued.(Certificates will be issued by departmental offices)

※For further information, please dial ext. 63279.

 
Q17. How do I apply for a Chinese language transcript? How long does it take? 
 
  1. Chinese transcripts can be obtained from the Registration Section on the 4th floor of the Administration Building.

  2. Undergraduate students from the class of 1994 or later, and master''''s or doctoral students from 1997 or later can obtain copies from the automatic printer located near the counter by inputting student ID no. and year. Each copy costs NTD 10.

  3. Other student may make payments using the Registration Section automatic payment machines,then take the receipt to relevant department to obtain transcript copies.

  4. If the transcript is not applied for by the applicant, the proxy must provide power of attorney. 

     ※For further information, please dial ext. 63279.

 
Q18. Why can't I use my new student ID card to reserve a seat at the library? 
  Because the database of the Access Control System requires 1 to 2 days for file conversion. If the student ID card is still not functioning as expected after 2 days, please contact the Registration Section, and we will contact Computer Center for assistance.

※For further information, please contact the Registration Section at extension: 63279  

Q19. The new semester is about to begin, but the transcript for the previous semester is still not complete. What should I do? 
  I. Contact the course organizer and request that the faculty promptly grade the course.

II. Send an email to the Office of Academic Affairs: mainshow@nccu.edu.tw, and ask the Registration Section, or the course organizer for assistance in requesting the faculty to promptly grade the course.

※For further information, please contact the Registration Section at extension: 63279  

Q20. What are the regulations concerning service courses? 
 

Service-learning courses are required courses without credit. Undergraduate students must take two semesters of service-learning courses between the first and fourth years, at least 18 hours per semester. Same course may be repeated. Students who do not receive a passing grade must retake the course. Students must pass all the courses to graduate.
※For further information, please dial ext. 63279

 
Q21. If I select a course that required credit fees, how do I pay these fees? If I don't pay my credit fees, what will happen? 
 

1. Every semester, after the process of course selection for non-liable students is completed, the Cashier’s Office will announce the credit fee payment information. Students must print out the payment form and complete the credit fee payment within the specified time limit.


2. If credit fees are not paid on time, the course will count as zero credits.

※For further information, please dial ext. 63279.

 
Q22. How do I apply for an English language transcript? 
 
  1. English transcripts can be obtained from the Registration Section on the 4th floor of the Administration Building.

  2. Undergraduate students from the class of 1994 or later, and master's or doctoral students from 1997 or later can obtain transcripts the same day.

  3. Undergraduate students earlier than 1994 and post graduates earlier than 1997 who have previously been issued English transcripts may also
    obtain them the same day.

  4. Individuals that are not described in II, and III require 3 business days before the transcript is ready. Those who cannot pick up the transcript in 3 days, please attach a stamped, self-addressed envelope. When the transcript is complete, it will be sent to you.
  5. If the transcript is not applied for by the applicant, the proxy must provide power of attorney. 
   For further information, please dial ext. 63279.  
Q23. What options do I have to apply for documents? 
 

National Chengchi University provides the following methods from which you may choose:
I.         Applying in person:

1.   Present student ID or National ID card for verification

2.   NT$10 fee for each application
(Pay at the automatic cashier machine in the hallway outside of the Registration Section)

II.        Applying online:

You may navigate to the website below:
https://sysca1.nccu.edu.tw/docpnt/
to apply for documents. After the fees are paid, the university will send the documents to you according to the mailing method you selected.

III.       Applying by post:

Please send the following documents by post: 

1.   The completed application, along with a copy of both sides of your National ID card. Download the application form at the website below:
http://aca.nccu.edu.tw/p1-link_download.asp
2. The original receipt for the money transfer.
(NT$10 fee per application, and an additional NT$15 fee for money transfer)
[Account number: 00148908, Account name: National Chengchi University]
Mailing address: No. 64, Zhinan Road Section 2, Wenshan District, Taipei City 
Registration Section of the Office of Academic Affairs, National Chengchi University
3.   Enclose a stamped, self-addressed registered mail envelope

IV.      Applying by proxy:

1.   Designated by applicant: Attach power of attorney.

2.   Proxy applying by post: Same contact information, but requires an attachment of power of attorney.
※For further information, please contact the Registration Section at extension: 63279

 
Q24. If I lose my Easy Student ID Card, can I get a refund for the value stored in it? 
  If you are a current student or a student who will apply for graduation or withdrawal, you may log onto the Access Control Cancellation and Replacement/Renewal Application System to report the loss. After the EasyCard Corporation has confirmed your loss, a NT$20 transaction fee will be deducted from the refund and the remaining amount will be wired to the account that you designated with the university in 14–20 days, or you will receive an EasyCard Handling Notice through registered mail (the postage will be deducted from the refund). Present the notice with personal ID cards to the personnel at the Information Counter of any Metro Station to obtain the refund.

In addition, after EasyCard Corporation receives the refund application form sent by the university, the EasyCard holder will have to take the risk for the remaining deposit in the card for 6 hours.

EasyCard Corporation 24 hour customer service line: 412-8880 ext. 7 (Dial 02 if you are calling with a mobile phone or from Kinmen or Matsu.)

※For further information, please contact the Registration Section at extension: 63279  

Q25. Can I apply for early graduation? 
 

I.      Yes, as long as you comply with the university regulations regarding early graduation, you may submit an application for early graduation.

II.       According to university regulations, the earliest you may graduate is one year or one semester in advance.
※For further information, please dial ext. 63279.

 
Q26. What is power of attorney? 
 

http://newdoc.nccu.edu.tw/formservice/44/44_38.doc
If the application is not done in person, the proxy must provide power of attorney, along with copies of both sides of the ID cards of the applicant and the proxy. The applicant must put in writing what they are entrusting to the proxy.

 
Q27. After graduation, does my Easy Student ID Card maintain its EasyCard functions? 
  Yes, but it becomes an anonymous EasyCard, which does not have a student discount fare. Moreover, if you lose your EasyCard, you may no longer apply for a loss through the university; therefore, please take good care of your own EasyCard.

※For further information, please contact the Registration Section at extension: 63279  

Q28. How do I get my diploma? 
 

In principle, the application for diplomas of students in graduate programs should be processed immediately. The Registration Section will announce the time for students of undergraduate programs to complete the graduation procedures.

 

※For further information, please dial ext. 63279.

 
Q29. Is there any special requirement regarding graduating from undergraduate programs? 
  I. Other than completing the required courses and meeting the required amount of credits for general courses of each respective department, the graduating requirement for students in undergraduate programs of the university also requires students to meet the requirement of the total credits needed to graduate from each respective department.

II. Furthermore, as of the 2005 academic year, new students are also required to take a foreign language exam and meet the standard for graduation or take and pass a language course offered by the university (this also applies to overseas Chinese students and international students enrolled after the 2009 academic year).

III. As of the 2006 academic year, students are required to take an extra 36 hours of service-learning courses.  

Q30. How do I use the EasyCard function on Easy Student ID Cards? 
  The default value set on the Easy Student ID Cards is NT$0. You can go to any EasyCard Corporation contracted store and to add value to it, and then the EasyCard functions may be used.

※For further information, please contact the Registration Section at extension: 63279  

Q31. I am still a current student, but I discovered that I was charged full fare for the bus ticket. What should I do? 
  If you are a current student but have discovered that the student discount is no longer available, please take your Easy Student ID Card to the Registration Section, Office of Academic Affairs and apply for status extension.

※For further information, please contact the Registration Section at extension: 63279  

Q32. If I have added campus bus credits on my old student ID, but a new card is issued, how can I get the credits back? 
  Students are advised to go to the General Service Division, Office of General Affairs on the 5th floor of the Administration Building immediately after the new card is issued and apply for the transfer of campus bus credits.

※For further information, please contact General Service Division: extension 62108.  

Q33. I have stored value at the Computer Center, but now a new card has been issued. How can I continue to use that value? 
  The value at the Computer Center is stored independently of the student ID, and it is not stored on the Easy Student ID Card. Rather, it is paid with cash by the student and stored on the 5th floor of the Computer Center, so the stored value is not affected by the issuing of a new card.

※For further questions, please contact the Computer Center: extension 67599.  

 

 

 

 

 

 

 

 

 
Address: 4F, Administration Bldg. No.64,Sec.2,ZhiNan Rd., Wenshan District, Taipei City 11605,Taiwan (R.O.C)
TEL: 886-2-29393091   Ext.62162 (Office of Dean of Academic Affairs)   Ext.63279 (Registration Section)   Ext.62874 (Center of General Education)
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